Please reach us at support@brightwellclean.com if you cannot find an answer to your question.
We provide green residential cleaning, turnover (Airbnb/VRBO) cleaning, move‑in/move‑out cleans, offices & janitorial/commercial cleaning, and professional laundry (wash/dry/fold/press) with pickup & delivery options.
BrightWell uses Green Seal–certified and EPA‑approved products, HEPA‑equipped vacuums, electrolyzed (hypochlorous) water, steam cleaning, and electrostatic application to deliver high performance with low toxicity and reduced environmental impact.
No — we prioritize organic, hypoallergenic, biodegradable products and non‑toxic disinfection methods; EPA‑registered disinfectants are used only when required.
Use the website’s automated booking/estimate tools to get an instant online estimate and schedule one‑time or recurring services, or ask us to start a booking we can schedule it for you.
Typically: service type, address, preferred date/time (or recurrence), number of bedrooms/bathrooms or square footage, and contact info (phone/email), and the details of the details
Yes — you can set weekly, biweekly, or custom recurring schedules via our booking system and edit or pause them anytime.
BrightWell provides same‑day vacation rental turnover and other services across Washington, D.C., Maryland, and Virginia. For other requests, we can check availability for your address.
Yes — BrightWell offers fast, reliable turnover cleaning for short‑term rentals, including linens, restocking essentials, deep cleaning bathrooms/kitchens, and quick turnarounds.
Standard residential service includes dusting, vacuuming, mopping, kitchen/bath sanitation, and customizable chores—plans are adjustable to your needs.
Move‑in/out cleans focus on deep sanitation of kitchens and bathrooms, floor care, detailed dusting, and hard‑to‑reach spots to help secure deposits or prepare a home for new occupants.
Professional wash/dry/fold and pressing, with stain treatment, fast turnaround, and eco‑friendly detergents; pickup & delivery options are available for households and small businesses.
Duration varies by service type and property size—estimates are shown when you request a quote online. I can provide a time estimate once you share the service and property details.
BrightWell emphasizes rigorous staff training and quality audits, and yes, we are insured
You can reschedule or cancel via the client portal, website, email, or phone—policies (notice fees, etc.) will appear during booking. You can cancel and reschedule up to 6 hours before the appointment.
Yes — BrightWell offers a satisfaction guarantee and quality checks; if you’re not happy, we’ll make it right.
We use HEPA‑filtered vacuums and portable filtration, reduce chemical volume, and apply technologies like steam and electrolyzed water to remove pollutants while minimizing airborne irritants.
Yes — we can use hypoallergenic products, avoid specific ingredients, and follow pet‑friendly protocols
Office hours are Monday–Friday, 9:00 AM–5:00 PM; weekends are by appointment. You can email Support@brightwellclean.com, call/chat at +1 (833) 487‑7378, or use WhatsApp. You can also call our Virtual receptionist at +12029490585
Contact and booking details are stored to manage appointments and communications; for full privacy and cookie details
Yes—we maintain waitlists and can offer rapid-response options for commercial clients and turnovers. Contact us for more details.
